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1 Chap.1. The Scope and Challenge of International Marketing
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1.1 The changing face of U.S. business
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1.2 The scope of the international marketing task
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1.3 The increasing importance of global awareness
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1.4 The progression of becoming a global marketer
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1.5 The importance of the SRC in international marketing
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2 Chap.2. The Global Environment of International Marketing
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2.1 The basis for the reestablishment of world trade following World War II
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2.2 The importance of balance-of-payment figures to a country’s economy
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2.3 The effects of protectionism on world trade
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2.4 The seven types of trade barriers
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2.5 The importance of GATT and WTO
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3 Chap.3. History and Geography: The Foundations of Culture
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3.1 The Importance of History and Geography in the Understanding of International Markets
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3.2 History and Contemporary Behavior
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3.3 Geography and Global Markets
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3.4 Products and Marketing
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3.5 Trade Routes and Industrialization
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4 Chap.4. Cultural Dynamics in Assessing Global Markets
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4.1 The importance of culture to an international marketer
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4.2 The origins and elements of culture
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4.3 The impact of cultural borrowing
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4.4 World trade routes
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4.5 The strategy of planned change and its consequences
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5 Chap.5. The Political Environment: A Critical Concern
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5.1 What does the sovereignty of nations mean and how can it affect the stability of government policies, political parties and nationalism
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5.2 The political risks of global business and the factors that affect stability
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5.3 The importance of the political system to international marketing and its effect on foreign investments
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5.4 The impact of political and social activists, violence and terrorism on international business
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5.5 Assessing and reducing the effect of political vulnerability
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5.6 How and why governments encourage foreign investment
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6 Chap.6. The International Legal Environment: Playing By the Rules
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6.1 The four heritages of today’s legal systems
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6.2 The important factors in jurisdiction of legal disputes
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6.3 Issues associated with jurisdiction of legal disputes and the various methods of dispute resolution
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6.4 The unique problems of protecting intellectual property rights internationally. Ways to protect against piracy and counterfeiting
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6.5 The legal differences between countries and how the differences can affect international marketing plans
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7 Chap.7. Developing a Global Vision through Marketing Research
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7.1 The problems of availability and use of secondary data
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7.2 Quantitative and qualitative research methods
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7.3 Multicultural sampling and its problems in less developed countries
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7.4 Sources of secondary data
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8 Chap.8. Global Marketing Management: Planning and Organization
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8.1 How global marketing management differs from international marketing management
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8.2 The increasing importance of international strategic alliances
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8.3 The important factors for each alternative market-entry strategy
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9 Chap.9. Products and Services for Consumers
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9.1 The importance of offering a product suitable for the intended market
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9.2 The importance of quality and how quality is defined
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9.3 Country-of-origin effects on product image
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9.4 Physical, mandatory, and cultural requirements for product adaptation
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9.5 The need to view all attributes of a product in order to overcome resistance to acceptance
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10 Chap.10. International Marketing Channels
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10.1 The variety of distribution channels and how they affect cost and efficiency in marketing
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10.2 How distribution patterns affect the various aspects of international marketing
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10.3 The functions, advantages, and disadvantages of various kinds of middlemen
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10.4 The importance of middlemen to a product’s success and the importance of selecting and maintaining middlemen
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11 Chap.11. Integrated Marketing Communications and International Advertising
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11.1 Local market characteristics that affect the advertising and promotion of products
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11.2 The strengths and weaknesses of sales promotion and public relations in global marketing
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11.3 When global advertising is most effective; when modified advertising is necessary
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11.4 The communication process and advertising misfires
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12 Chap.12. Pricing for International Markets
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12.1 Components of pricing as competitive tools in international marketing
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12.2 The pricing pitfalls directly related to international marketing
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12.3 How to control pricing in parallel imports or gray markets
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12.4 Price escalation and how to minimize its effect
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12.5 Countertrading and its place in international marketing practice
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12.6 The mechanics of price quotations