After studying this chapter, you should be able to:

• Understand and reduce the difficulties faced by minorities in organizations.

• Apply an awareness of the dimensions of diversity and multicultural issues in your everyday life.

• Encourage and support diversity to meet organizational needs.

• Consider the role of cultural values and attitudes in determining how to deal with employees from different cultures or ethnic backgrounds.

• Break down your personal barriers that may stand in the way of becoming an inclusive leader.

• Use sponsorship and employee affinity groups to support female and minority participation and advancement.