Lead-in

•Can you give some examples toexplain the word communication?

Definition of Communication

Generallyspeaking, communication can be defined as a dynamic, symbolic, transactionaland contextual process（事务性和上下文的过程 ）inwhich people create shared meanings or messages.

nAs social animals, humans employcommunication in every aspect of daily life. It serves to facilitate humansocialization, maintain social relationships, and develop personality. nAlthough experts have not agreed upon preciselyone definition, communicationgenerally refers to the process in which participants create and shareinformation with on another as they move toward reaching mutual understanding.

                                                                 

Elements	Explanations of elements	Illustration in this conversation
Context	A  setting or situation in which communication occurs	An elevator on the way to the office
Sender	The  individual who originates a message	The man
Encoding	The process by which an idea is converted into a  message	Converting the idea of greeting into a  verbal message
Message	The information being sent	A verbal greeting (How’ve you been?)
Channel	The means by which a message is  transmitted from its origin to  its destination	Face-to  face
Receiver	The intended destination of a message	The woman
Decoding	The process by which the message is converted into an  idea	Converting the verbal message into the  idea of greeting: he’s greeting me.
Response	The reaction of the receiver to the decoded messge	Positive response to the greeting
Feedback	A message about the effects of a previous message that is sent  back to the source	A verbal message sent back: “Not bad.  ’N you?”
Noise	Anything  that interferes with the transmission of a message	None

Classification of communication

•Verbal& nonverbal

•One-way&interactive

•Direct& indirect

•Interpersonal,interorganizational and mass media-based.

•Intracultual &intercultural 

•Intrapersonal& interpersonal

•Intentional&unintentional

•Successful& unsuccessful

•Effective& ineffective

•Appropriate  & inappropriate

Watchthe video clip. Try to discuss with your partner how the difference between menand women influence their ways of expression.