P17

Section A

1. 

A. In a library. 

B. In a school. 

C. In a restaurant.          bill

D. In a kindergarten. 

2. 

A. Strangers. 

B. Co-workers. 

C. Classmates. 

D. Business partners.

3.            what to get her?      mall 

A. Hold a party.

B. Visit his mum. 

C. Help the woman. 

D. Buy a birthday gift.

4. 

A. Go back home. 

B. Watch the movie.

C. Refund the tickets. 

D. Attend a concert.

5. 

A. Do sports. 

B. Take a rest.     take a break

C. Quit the job. 

D. Talk to the manager.

Section B

Conversation 1

6. 

A. A sales position.     B. A technical position. 

C. A R&D position.     D. A maintenance position.         maintain

7. A. A check.    B. An application letter.                a copy

    C. A résumé.    D. A report.

Conversation 2

8. A. Teacher and student.               schedule

   B. Friends. 

   C. Manager and secretary.     

   D. Customer and assistant.

9. A. Have dinner with Mr. Brown. 

   B. Attend a dinner party. 

   C. Go back home. 

   D. Make a call.

10. A. Today’s schedule.      B. Dinner men.

     C. Some slides.            D. Copies of the handouts.        projector     slide 

11. What should you do first to be a salesperson?

You must ______________ for yourself.

                love your job

12. Why is it important for salespersons to form relationships with people very quickly?

Because if they can’t do that, they won’t be able to sell people ______________.

                                                                                                         (their)  products

13. What is the third point the speaker has mentioned?

To set higher ______________.  goals

14. What can you ask the best salespeople in your company for?

For ______________.  tips and advice

15. What are elderly salespeople often willing to share with you?

Their ______________.  experience