教学过程 1. 布置任务。 各小组现在为Arka酒店前厅服务人员。外籍客人Tina想换200美元的人民币买纪念品，现在她来到前台希望进行货币兑换，今天的汇率是100美元兑换人民币614RMB。你告诉Tina，按照今天的外汇汇率，200美元可以兑换人民币1228元。兑换完毕，你嘱咐Tina妥善保存外汇兑换水单，因为她回国时在海关需要出示它。Tina还想知道，她回国时怎样将剩下的人民币换回美元。你告诉她，可以在中国银行或机场外币兑换处换回美元，兑换时她还得出示这张水单。 2. 学生分组讨论 小组内讨论作为Arka酒店前厅服务人员在货币兑换时应该注意什么？货币兑换的工作流程是怎样的？接受货币兑换服务时主要运用到哪些英语知识？ 3. 展示 分小组展示讨论结果。 4. 学生互评、教师点评总结 Service Procedure 服务流程 Greet the guest. Introduce today’s exchange rate to the guest. Ask the guest how much he wants to change and receive the money from the guest. See the passport of the guest. Fill in the exchange memo. Tell the guest about the money amount of changing. Give the money to the guest and ask him to count. Give the receipt to the guest, and ask him to keep it well. 5. 教师布置口语训练任务 A foreign guest named Tina Brown, who wants to change 200 dollars into RMB for some souvenirs. Today’s exchange rate: Every 100 dollars in cash comes to 614 RMB. You tell Tina that she changes foreign currencies according to today’s exchange rate, 200 dollars, and an equivalent of 1228 RMB. After exchanging, you urges her to keep this memo well because she is required to show it at the customs when she goes back to her country. Tina wonders how she can change his RMB left back into dollars when she goes back to her country. You tell her that she can change it back into dollars at the Bank of China or the Airport Exchange Office, and there she will be required to show the memo, too. You are a cashier. Please receive her and help her to changing dollars to RMB according to service procedure. Each group should make up a dialogue and make a role play. You need to pay attention to service skills, and you may use the following expressions: Is there anything I can do for you? 有什么需要为您效劳的吗？ I’d like to change some dollars into Chinese RMB for Souvenirs. 我想将一些美元兑换成人民币购买纪念品。 At today’s rate of exchange, 100 dollars comes to 614 RMB. 根据今天的汇率，100美元可兑换614元人民币。 How much would you like to change? 你想兑换多少？ Please fill in the exchange memo. 请填写兑换水单。 Be careful to fill in your passport number, the total, your room number or permanent address, and sign your name here as well. 请仔细填写你的护照号码，总数，你的房间号码或是永久地址，并签名。 What denominations would you like? 你需要什么面额的？ Please count it. Here’s your memo. 清查一下。这是你的水单。 You’re required to show it at customs when you go back to your country. 当你回国时，你需要在海关出示它。 How can I change my remaining RMB back into dollars when I go back to my country? 在我回国时，我如何将剩余的人民币换回美元？ You can change it back into dollars at the Bank of China or the Airport Exchange Office. 你可以在中国银行或者机场外币兑换处将人民币换成美元。 6. 学生分组讨论、编排对话并练习，将完成的对话呈现在工作页上 7. 分角色扮演，演示所编排对话 C: Cahier G: Guest C: Good morning. Is there anything I can do for you? G: I’d like to change some dollars into Chinese RMB for Souvenirs. C: At today’s rate of exchange, 100 dollars comes to 614 RMB. How much would you like to change, Madam? G: Two hundred dollars. Here you are. C: Two hundred dollars. The exchange rate is 614 RMB. May I use your passport, madam? G: Sure. Here you are. C: Please fill in the exchange memo. Be careful to fill in your passport number, the total, your room number or permanent address, and sign your name here as well. G: Here you are. Is that all right? C: That’s all right. Thanks. What denominations would you like? G: Any kind will be OK. C: Here is 1228 RMB. Please count it. Here is your memo. Please hold on to it. You’re required to show it at customs when you go back to your country. G: No problem. By the way, how can I change my remaining RMB back into dollars when I go back to my country? C: You can change it back into dollars at the Bank of China or the Airport Exchange Office, and you’ll be required to show the memo there, too. G: Thanks for your help. C: You’re welcome. Glad to have served you. 8. 学生互评、教师点评总结 9. 记单词游戏、布置作业 教师将本课重点词汇、词组、句式以卡片形式呈现，由各小组进行抢答、计时测试等游戏，进行记忆。 | Explaining 10 minutes
Explaining 10 minutes
EExplaining 20 minutes
Explaining & Reading & Practicing 10 minutes
Explaining & Reading & Practicing 35 minutes
Explaining 5 minutes |
