





Practice Turning Down the Bed and Asking an Extra Bed 实训项目做晚床与要求加床
Task of Service Practice实训任务
Wang Li introduces to Mr Brown what turning down means.
王莉向 Brown先生介绍了做晚床。
Mr Brown asks Wang Li to come back for turning down the bed at 10: 15. But now, hewants Wang Li to clean the bathroom for him, for he has just had a bath and the bathroom is in disarray. His former classmates will come here at once.
Brown先生要求王莉在10:15回来做晚床。但是现在他希望王莉把浴室打扫一下,因为他刚刚洗过澡,浴室很乱。他的老同学马上就要到这里来。
Wang Li says that she will be able to finish cleaning the bathroom within five minutes.
王莉说她能在5分钟之内打扫完浴室。
Mr Brown asks Wang Li to put an extra bed because one of his former classmates will stay here with him for a night.
Brown先生要求王莉给他加床,因为他的一个老同学将在这里和他住一夜。
With the permission of the Front Office, Wang Li will bring in the extended bed whenshe comes back for turning down the bed.
经前台的允许,王莉将在回来做晚床时给他带来加床。
Service Practice服务实训
Wang: Wang Li, a housemaid
Brown: Mr. Brown, a quest
Wang: Good evening. Housekeeping. May I come in?
晚上好。客房服务。可以进来吗?
Brown: Come in, please
Wang: Good evening. sir. May I provide turn-down service now?
晚上好,先生。我现在可以做晚床吗?
Brown: What do you mean by that?做晚床是什么意思?
Wang: For the turn-down service, I'll take bed cover, take a quilt corner by the telephone side and fold it into ahriahgle. I'll place the pillow properly. Then I'll draw the curtains and turn on some lights. Finally I'll tidy up the bathroom, bring in fresh towels and just-boiled water as well.
做晚床就是将床罩拿走,将靠电话那一边的被子角掀起,折成三角形,放好枕头接着我会放好窗帘,打开一些灯。最后收拾好浴室,放上一些干净的毛巾并准备好热水。
Brown: Oh, I see. Please come back to turn down the bed at 10: 15. Could you clean the bathroom now? I just had a bath and the bathroom is in disarray. My former classmates will be here shortly.
噢,我明白了,请在10:15过来做晚床。你能帮我打扫一下浴室吗?我刚刚洗过澡,浴室很乱。我的老同学马上就要来了。
Wang: I will be able to finish cleaning the bathroom in five minutes.
5分钟我就可以打扫完浴室。
Brown: Could I have an extra bed? One of my former classmates will stay here with me for a night.
能给我加床吗?我的老同学将在这里和我过一夜。
Wang: Of course. But please call the Front Desk first With the permission of
the Front Office, I'll get you one when I come back to turn down your bed.
当然可以。请先给前台打电话,经过前台的允许,我回来做晚床时给您带来加床。
Brown: OK, I'll call them then.好的,我给他们打电话
Wang: The bathroom is all right.浴室打扫完了。
Brown: Thank you very much.非常感谢
Wang: You're welcome. I hope you have a very pleasant evening.
不用谢。祝您度过一个美好的夜晚。

