
Practice 2 Quick Service 实训项目2快洗服务
Task of Service Practice实训任务
John Smith in Room 8656 asks Chen Yuan to send someone up for his laundry8656房间的 John Smith要求陈媛派人来取他要洗的衣服。
John Smith also asks whether he can get his clothes back in two hours.
John Smith还询问能否在两个小时之内送回他的衣服。
Chen Yuan answers "yes" because the hotel has two -hour quick service. But the hotelwill charge 50% more for the quick service.
陈媛回答可以,因为酒店有两小时的特急服务。不过酒店对特急服务要加收50%的费用。
Mr. Smith agrees with it. Smith先生同意加收服务费。
Chen Yuan tells Mr. Smith that a room attendant will come to his room to pick up his laundry in five minutes
陈媛告知 Smith先生客房服务员5分钟后到他的房间取走他要洗的衣服。
Chen: Good morning. Housekeeping. How can I help you?
早上好,客房部。需要我为您服务吗?
Smith: Good morning. This is John Smith in Room 8656. Could you send someone up for my laundry?
早上好,我是8656房间的 John Smith,能派个人来取我要洗的衣服吗?
Chen: Certainly. 当然可以。
Smith: Can you deliver it back to my room in two hours?
能在两小时之后送回到我的房间吗?
Chen: Yes, we can We have a two-hour quick service.
可以,我们有两小时的特急服务。
Smith: What's the difference in price? 价格上有什么不同?
Chen: We charge 50% more for the quick service. 特急服务加收50%的费用。
Smith: That's fine Let's do it this way. 很好,就这样了。
Chen: Mr. Smith, a room attendant will come to your Room 8656 to pick up your laundry in five minutes.
Smith先生,客房服务员5分钟后到您的8656房间取走您要洗的衣服。
Smith: Thanks a lot. 非常感谢。
Chen: It s my pleasure. 很高兴为您服务。

