目录

  • 1 Unit1 Making Reservations for Flight Tickets
    • 1.1 Lead in
    • 1.2 Model Dialogues
    • 1.3 Speaking Tasks
    • 1.4 Extended Reading
  • 2 Unit 2 Telephone Information
    • 2.1 Lead in
    • 2.2 Model Dialogues
    • 2.3 Speaking Tasks
    • 2.4 Extended Reading
  • 3 Unit 3 Inquiring at the Airport
    • 3.1 Lead in
    • 3.2 Model Dialogues
    • 3.3 Speaking Tasks
    • 3.4 Extended Reading
  • 4 Unit 4 Check-in Service
    • 4.1 Lead in
    • 4.2 Model Dialogues
    • 4.3 Speaking Tasks
    • 4.4 Extended Reading
  • 5 Unit 5 Baggage Acceptance
    • 5.1 Lead in
    • 5.2 Model Dialogues
    • 5.3 Speaking Tasks
    • 5.4 Extended Reading
  • 6 Unit 6 Security Check
    • 6.1 Lead in
    • 6.2 Model Dialogues
    • 6.3 Speaking Tasks
    • 6.4 Extended Reading
  • 7 Unit 7 Security Check(1)
    • 7.1 Lead in
    • 7.2 Model Dialogues
    • 7.3 Speaking Tasks
    • 7.4 Extended Reading
  • 8 Unit 8 Security Check(2)
    • 8.1 Lead in
    • 8.2 Model Dialogues
    • 8.3 Speaking Tasks
    • 8.4 Extended Reading
  • 9 Unit 9 Special Circumstances of Security Check
    • 9.1 Lead in
    • 9.2 Model Dialogues
    • 9.3 Speaking Tasks
    • 9.4 Extended Reading
  • 10 Unit 10 VIP Service
    • 10.1 Lead in
    • 10.2 Model Dialogues
    • 10.3 Speaking Tasks
    • 10.4 Extended Reading
  • 11 Unit11 Passenger Reception
    • 11.1 Lead-in
    • 11.2 Model Dialogues
    • 11.3 Speaking Tasks
    • 11.4 Extended Reading
  • 12 Unit 12 On-board Service
    • 12.1 Lead-in
    • 12.2 Model Dialogues
    • 12.3 Speaking Tasks
    • 12.4 Extended Reading
  • 13 Unit 13 In-flight Sales of Duty-free Items
    • 13.1 Lead-in
    • 13.2 Model Dialogues
    • 13.3 SpeakingTasks
    • 13.4 Extended Reading
  • 14 Unit14 Special PassengersPassengers
    • 14.1 Lead-in
    • 14.2 Model Dialogues
    • 14.3 Speaking Tasks
    • 14.4 Extended Reading
  • 15 Unit15 Preparing for Landing
    • 15.1 Lead-in
    • 15.2 Model Dialogues
    • 15.3 Speaking Tasks
    • 15.4 Extended Reading
  • 16 Unit16 Emergencies(1)
    • 16.1 Lead-in
    • 16.2 Model Dialogues
    • 16.3 Speaking Tasks
    • 16.4 Extended Reading
  • 17 Unit 17 Emergencies(2)
    • 17.1 Lead-in
    • 17.2 Model Dialogues
    • 17.3 Speaking Tasks
    • 17.4 Extended Reading
  • 18 Unit 18 Saying Goodbye
    • 18.1 Lead-in
    • 18.2 Model Dialogues
    • 18.3 Speaking Tasks
    • 18.4 Extended Reading
  • 19 Unit 19 Connecting Flight
    • 19.1 Lead-in
    • 19.2 Model Dialogues
    • 19.3 Speaking Tasks
    • 19.4 Extended Reading
  • 20 附件:
    • 20.1 Announcements
    • 20.2 Glossary
Model Dialogues

Dialogue1

(C = clerk   P = passenger)

C: Hello!ChinaSouthern Airlines, may I help you?

P: Yes, Id like to book a ticket from Guangzhouto Tokyo.

C: Ok! When do you want to fly?    

P: Next Friday, July 1st. What flights do you have?

C: Please hold on for amoment. Let me check the flight schedule.

  (After a while) 

C: Sorry for keeping you so long. We have two flights to Tokyo at 10:10 a.m. and

3:15p.m. Both flights have seats available.

P: Whats the arrival time of the morning flight?

C: Its Flight CZ385 and it arrives in Tokyo at 2:55 p.m. local time.

P: Is it a direct flight?

C: Yes, its a nonstopflight.

P: Hmmit works out for my time schedule. Illtake it. How much is a one-way

ticket?

C: Which class do you prefer? Firstclass, business class or economy class?

P: Economy class, please.

C: ItsRMB4800 for economy class. What name shall I put the reservation under?

P: Tony Alexander and my telephone number is 56782220.

C: Thank you, Mr.Alexander. Ill repeat your reservation. Ive reserved youone economy class seat on Flight CZ385 for July 1st, one way to Tokyo, leaving

Guangzhou at 10:10 .m.

P: Thats right. Thanks a bunch.

C:My pleasure. Please be at the airport at least twohours before the departure time.

 

Dialogue2

(C = clerk   P = passenger)

P:Good morning. Id like to make a reservation on your flight to Portland,leaving Guangzhounext Friday.

C: OK. We have a scheduled flight that departs for Portlandevery day.

P: Is it a direct flight?

C:No. Im afraid youll have to take a connecting flight to Portland by wayof LosAngeles.

P: OK. One business class seat, please.

C:Im sorry that the flight has already been fully booked for thebusiness class. But there are still some seats in the first class.

P: All right. Ill go in first class.

C: May I have your name please?

P: Peter Smith.

C: All right. TheOne-way first class fare from Guangzhou to Portlandis RMB 10000.Would you like to pay in cash or by credit card?

P: Credit card. Here you are. Oh, by the way, I am a vegetarian.

C: Ok. I will add this to the ticket information.

P: Thank you.

C: Here is your ticketand credit card. Please be at the airport to check in two hours before thedeparture time.

P: Thank you very much.

 

New words and Expressions

airline [ˈeəlaɪn]                    n. 航空公司,航线

schedule [ˈskedʒu:l]                n. 时间表

available [əˈveɪləbl]                adj. 有空的,可用的

direct flight                         直飞航班

nonstop flight                       直达航班

one-way ticket                      单程票

first class                          头等舱

economy class                      经济舱

business class                      商务舱

reservation [ˌrezəˈveɪʃn]             n.订座,预定

departure [dɪˈpɑ:tʃə(r)]              n.离港,出发

depart [dɪˈpɑ:t]                    v.离开

fare [feə(r)]                       n. 票价

vegetarian [vedʒəˈteəriən]           n.素食主义者