Dialogue1

(C = clerk   P = passenger)

C:  Good morning, Madam.

P:  Good morning. I’dlike to check in for Flight CA981 to New  York.

C:  Certainly, Madam. May Isee your ticket and passport, please?

P:  Here you are.

C:  What kind of seats do you prefer?

P:  May I have a window seatin forward cabin?

C:  Just a moment, please. Let me check. I’mafraid that all the window seats have already been occupied. I’ll get you an aisleseat. OK?

P:  That’sall right.

C:  Thank you for waiting, Mrs. Smith. I’vereserved the seat 25K in economy class in forward cabin

P:  That’sfine. 

C:  How many pieces ofbaggage will you check in?

P:  Two pieces and I’dlike to take this bag as my hand baggage.

C:  Would you please put your two pieces ofbaggage on the conveyor belt? Your baggageis well within the limit. Here isyour ticket and passport, and here is your boardingpass and baggage claim tags.

P:  Thank you.

C:  Is there anything else Ican do for you?

P:  Nothing at all.

C:  Thank you for flying AirChina.Have a nice trip.

 

Dialogue2

(C = clerk   P = passenger)

C:  Morning, madam. May Isee your travel documents?

P:  Sure. Here you are. They are not for me, butfor this little boy.

C:  Zhang Wei. Is he yourson, traveling unaccompanied?

P:  I’m his aunt. He will betraveling alone, so we need your help, to escort him through Customs tohis destination.

C:  Sure. Now let me see thetravel documents he needs. Passport, ticket…

P:  And here is a form, Unaccompanied Minor Requested for Carriage-Handling Advice.

C:  Who will come to meethim at the airport?

P:  His parents, of course.I’ve already informed them of the flight schedule.

C:  Good. Everything is in order. Now I’llseat Zhang Wei in a forward row so that our flight attendants find it easy tokeep an eye on him.

P:  You are so thoughtful.Thank you very much indeed.

C:  We have prepared an envelope to contain histravel documents. As Zhang Wei’s guardian, could you please read carefully andcomplete this Unaccompanied Minor form on the cover of the envelope? 

P:  Here you are. Is thatall right?

C:  Yes, perfect. Thank you. I’llput his passport, ticket and other travel documents in the envelope and pass itto our senior flight attendant on his flight. During the flight he will becarrying this envelope on his chest so that our flight attendants can easilyidentify and look after him. Wait a moment please. He’ll soon beescorted to the cabin crew.

P:  Is there anyone to assist him throughImmigration and Customs after arriving at HongKong airport?

C:  Yes, our ground staff at the airport will beinformed of his arrival beforehand. When he arrives he will be escorted througharrival formalities and then to meet his parents there.

 

forward cabin                        前舱

occupy [ˈɒkjupaɪ]                    v. 占领，占用

aisle seat                            过道座位

hand baggage                        手提行李

conveyor belt                        传送带

within the limit                       限重范围内

baggage claim tags                     行李牌

unaccompanied                       无人陪同

Unaccompanied MinorRequested for Carriage-Handling Advice

无成人陪伴儿童乘机申请书