航空服务英语口语教程

范金梅

目录

  • 1 Unit1 Making Reservations for Flight Tickets
    • 1.1 Lead in
    • 1.2 Model Dialogues
    • 1.3 Speaking Tasks
    • 1.4 Extended Reading
  • 2 Unit 2 Telephone Information
    • 2.1 Lead in
    • 2.2 Model Dialogues
    • 2.3 Speaking Tasks
    • 2.4 Extended Reading
  • 3 Unit 3 Inquiring at the Airport
    • 3.1 Lead in
    • 3.2 Model Dialogues
    • 3.3 Speaking Tasks
    • 3.4 Extended Reading
  • 4 Unit 4 Check-in Service
    • 4.1 Lead in
    • 4.2 Model Dialogues
    • 4.3 Speaking Tasks
    • 4.4 Extended Reading
  • 5 Unit 5 Baggage Acceptance
    • 5.1 Lead in
    • 5.2 Model Dialogues
    • 5.3 Speaking Tasks
    • 5.4 Extended Reading
  • 6 Unit 6 Security Check
    • 6.1 Lead in
    • 6.2 Model Dialogues
    • 6.3 Speaking Tasks
    • 6.4 Extended Reading
  • 7 Unit 7 Security Check(1)
    • 7.1 Lead in
    • 7.2 Model Dialogues
    • 7.3 Speaking Tasks
    • 7.4 Extended Reading
  • 8 Unit 8 Security Check(2)
    • 8.1 Lead in
    • 8.2 Model Dialogues
    • 8.3 Speaking Tasks
    • 8.4 Extended Reading
  • 9 Unit 9 Special Circumstances of Security Check
    • 9.1 Lead in
    • 9.2 Model Dialogues
    • 9.3 Speaking Tasks
    • 9.4 Extended Reading
  • 10 Unit 10 VIP Service
    • 10.1 Lead in
    • 10.2 Model Dialogues
    • 10.3 Speaking Tasks
    • 10.4 Extended Reading
  • 11 Unit11 Passenger Reception
    • 11.1 Lead-in
    • 11.2 Model Dialogues
    • 11.3 Speaking Tasks
    • 11.4 Extended Reading
  • 12 Unit 12 On-board Service
    • 12.1 Lead-in
    • 12.2 Model Dialogues
    • 12.3 Speaking Tasks
    • 12.4 Extended Reading
  • 13 Unit 13 In-flight Sales of Duty-free Items
    • 13.1 Lead-in
    • 13.2 Model Dialogues
    • 13.3 SpeakingTasks
    • 13.4 Extended Reading
  • 14 Unit14 Special PassengersPassengers
    • 14.1 Lead-in
    • 14.2 Model Dialogues
    • 14.3 Speaking Tasks
    • 14.4 Extended Reading
  • 15 Unit15 Preparing for Landing
    • 15.1 Lead-in
    • 15.2 Model Dialogues
    • 15.3 Speaking Tasks
    • 15.4 Extended Reading
  • 16 Unit16 Emergencies(1)
    • 16.1 Lead-in
    • 16.2 Model Dialogues
    • 16.3 Speaking Tasks
    • 16.4 Extended Reading
  • 17 Unit 17 Emergencies(2)
    • 17.1 Lead-in
    • 17.2 Model Dialogues
    • 17.3 Speaking Tasks
    • 17.4 Extended Reading
  • 18 Unit 18 Saying Goodbye
    • 18.1 Lead-in
    • 18.2 Model Dialogues
    • 18.3 Speaking Tasks
    • 18.4 Extended Reading
  • 19 Unit 19 Connecting Flight
    • 19.1 Lead-in
    • 19.2 Model Dialogues
    • 19.3 Speaking Tasks
    • 19.4 Extended Reading
  • 20 附件：
    • 20.1 Announcements
    • 20.2 Glossary
Model Dialogues


Dialogue 1

(O=officer;P=passenger)

 

O: Good morning. Isthere a laptop in your bag?

P: Yes, there is.

O: Please take itout and put your bag into this basket.

P: Should I takeout my cell phone, too?

O: Yes, please.

(One minute later)

O: Excuse me, isthis your bag?

P: Yes.

O: Would you pleaseopen it for a further check?

P: Sure, go aheadplease.

O: What’s this in thebox?

P: It’s a bottle ofFrench perfume.

O: I’m sorry. Accordingto the new regulations, liquid items are bannedto board on airplane cabins for the sake of aviation security.

P: But this is agift for my friend and it’s very hard to buy in our country. What can I do?

O: You can go backto the check-in counter and get it as checked-in baggage. And you don’t have toqueue up after you consign your baggage, but you need togo through the security check again.

P: All right. I’llgo to the check-in counter.

O: Thanks for yourcooperation. See you later.

P: See you.

 

Dialogue 2

(O=officer;P=passenger)

 

O: Madam, please wait.Is there any water in your bottle? I’m afraid you can’t take any beverage ontothe plane.

P: Yes, but I’vehad a sore throat. I need to drinkmuch water.

O: Take care ofyourself, then. You may drink it here, or please empty it. Free

drinking water is available in the isolation area. Don’t worry!

P: Okay.

O: Excuse me, your bag needs to be scanned again. Is there anything flammable in it?

P: No, I don’tthink so.

O: Please open itfor further check.

(One minute later)

O: What’s this inthe bottle?

P: Ah, it’s my nail polish. Sorry, I forgot itcompletely.

O: That’s allright. I’m sorry to tell youthat nail polish includes inflammable

substances. It is not allowed to be taken.

P: Gotit. Then what should I do with it?

O: I’m afraid youneed to abandon it.

P: Well, I’llabandon it.

O: Is there anyknife or nail clipper in your bag?

P: No, there isonly a toothbrush in it.

O: Everything isdone. You may go now.

P: Oh by the way,can I carry about my eye gel andface cream next time?

O: Yes. You cantake some cosmetics for personal useon flights. The volume of each

cosmetics container should not exceed 100 milliliters.

P: Thanks.

 

perfume ['pə:fju:m]                      n. 香水

ban [bæn]                             v. 禁止

consign [kən'sain]                       v. 托运

sore [sɔ: (r)]                           adj. 疼痛的

throat [θrəut]                          n. 咽喉

isolation[ˌaisə'leiʃən]                    n.隔离

scan [skæn]                            v. 扫，浏览

flammable ['flæməbl]                   adj. 易燃的，可燃的

nail polish ['pɔliʃ]                         指甲油

substance ['sʌbstəns]                    n. 物质，材料

abandon [ə'bændən]                    v. 放弃，丢弃

nail clipper ['klipə]                       指甲钳

eye gel [dʒel]                            眼霜

cosmetics [kɔz'metiks]                  n. 美容品，化妆品